Accessibility Statement | Morningstar Storage

Accessibility

Our Commitment to Website Accessibility

We believe everyone should be able to easily visit us at morningstarstorage.com and have access our services.

Morningstar Storage is committed to making sure our facilities and services including this website are accessible to individuals with disabilities. Using Web Content Accessibility Guidelines 2.0, we have set high standards for web accessibility and constantly strive to ensure that we’re in compliance with all laws and guidelines.

If you use assistive technology (such as a braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact Morningstar Storage at 1-800-671-7552 or via e-mail at info@morningstarstorage.com.

Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service by dialing 711 and requesting relay to Morningstar Storage via 1-800-671-7552.

Individuals having concerns or questions regarding the accessibility of this website should contact Morningstar Storage at 1-800-671-7552 or via e-mail at info@morningstarstorage.com.

Morningstarstorage.com offers persistent toggles that increase screen contrast and font size located in the footer of each page.

Frequently Asked Questions

  • How can I pay? Can I pay online?

    We have several ways that you can pay, and they are all FEE FREE! Online, by phone, in- person, or auto-pay. We strongly suggest using the ACH Autopay method. It safely and automatically transfers your payment directly to us for an always on time payment from your checking account on the first of every month. If you wish to pay online, you will need to create an account with the original email you used to reserve your unit, as well as your unit number.

  • Do you prorate in and out?

    Absolutely! We do not want you to have to pay for any days in the month that you’re not storing with us! For instance, if you sign your lease on the 11th of the month, your first payment is only for the 11th through the end of the month. On your move-out, we only ask that you give us a 10 day notice and that you vacate no later than the 15th. If you abide by those two easy rules, we will refund you for the entire second half of the month!

  • Do I have to stay a certain amount of time?

    At Morningstar you are never locked in to a long term lease. Stay as long or as little as your needs apply. We offer month to month leases with prorating in and out.

  • Do I need Insurance?

    If it’s worth storing then it must be worth protecting! We offer low-cost coverage for most of life’s mishaps for as little as 40 cents a day. So, even in the unlikely event that you will ever have a claim, it’s comforting to know that the coverage that we can offer protects your belongings in transit on the way to our facility, and there is never a deductible.

  • Do you require a deposit to hold a unit?

    We do not require a deposit to hold a unit for you.

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