Privacy Policy | Morningstar Storage

Privacy Policy

Morningstar Storage® is pleased to provide information to all of its customers about its online privacy policy.

Please be assured that Morningstar Storage® uses its best efforts to protect the privacy of visitors to this web site.

Types of Information We Collect and How It Is Used

Morningstar Storage® only gathers personal information, such as, first and last names, street addresses and email addresses, when voluntarily submitted by you. Personal information will be collected from you only in order to distribute information you request.

With your permission, we will use personal information collected from you to send you information, such as the Morningstar Storage® online newsletter. If you do not elect to receive such material, we will not send it to you.

Sharing of Personal Information

Companies may be engaged by Morningstar Storage® to perform a variety of functions, such as, providing technical services for our web sites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose. Other than as provided in this privacy policy, Morningstar Storage® does not sell, transfer or disclose personal information to third parties.

Morningstar Storage® reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Access

You are in control of any personal information you provide to us online. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us at the postal address listed below.

Cookies

“Cookies” are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes.

Cookies allow the website to remember important information that will make your use of the site more convenient. Like most web sites, storageatindiantrail.com uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this web site.

  • Third party vendors, including Google, show your ads on sites on the internet.
  • Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website.
  • Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively you can point users to opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.)

Links to Other Sites

We may offer links to sites that are not responsible for the policies and practices of other companies and any information not operated by Morningstar Storage®. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Changes to our Privacy Policy

This privacy policy is effective as of November 6, 2012. From time to time, it may be necessary for Morningstar Storage® to change this privacy policy. If we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our privacy policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

How to Contact Us

If you have any questions about our privacy policy, please contact us at:

Morningstar Storage®
725 Park Center Drive
Matthews, NC 28105
USA

Frequently Asked Questions

  • How can I pay? Can I pay online?

    We have several ways that you can pay, and they are all FEE FREE! Online, by phone, in- person, or auto-pay. We strongly suggest using the ACH Autopay method. It safely and automatically transfers your payment directly to us for an always on time payment from your checking account on the first of every month. If you wish to pay online, you will need to create an account with the original email you used to reserve your unit, as well as your unit number.

  • Do you prorate in and out?

    Absolutely! We do not want you to have to pay for any days in the month that you’re not storing with us! For instance, if you sign your lease on the 11th of the month, your first payment is only for the 11th through the end of the month. On your move-out, we only ask that you give us a 10 day notice and that you vacate no later than the 15th. If you abide by those two easy rules, we will refund you for the entire second half of the month!

  • Do I have to stay a certain amount of time?

    At Morningstar you are never locked in to a long term lease. Stay as long or as little as your needs apply. We offer month to month leases with prorating in and out.

  • Do I need Insurance?

    If it’s worth storing then it must be worth protecting! We offer low-cost coverage for most of life’s mishaps for as little as 40 cents a day. So, even in the unlikely event that you will ever have a claim, it’s comforting to know that the coverage that we can offer protects your belongings in transit on the way to our facility, and there is never a deductible.

  • Do you require a deposit to hold a unit?

    We do not require a deposit to hold a unit for you.

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