Important Notice for Active-Duty Military Customers | Morningstar Storage

Important Notice for Active-Duty Military Customers

At Morningstar Storage, we are committed to protecting the belongings of our active-duty, reserve, and national guard military customers in accordance with the Servicemembers Civil Relief Act (SCRA), 50 U.S.C. 3901-4043. This federal law safeguards service members from lien enforcement on their property without a court order.

To ensure compliance with these guidelines, we kindly ask you to verify your military status. If you or your spouse are currently or soon to be serving, please complete this addendum and return it signed to the Morningstar Storage location where your belongings are stored. This acknowledgment will help Morningstar accurately track your military status and ensure we provide the utmost care for your belongings. If you have any questions or need assistance, our staff is here to help. Please don’t hesitate to contact your local store via phone or email. This notice only applies to current or soon to be military customers.

We sincerely appreciate all who have served our country. We are here to provide you with the exceptional care you deserve.

Thank you

 

Download the addendum here.

Frequently Asked Questions

  • How can I pay? Can I pay online?

    We have several ways that you can pay, and they are all FEE FREE! Online, by phone, in- person, or auto-pay. We strongly suggest using the ACH Autopay method. It safely and automatically transfers your payment directly to us for an always on time payment from your checking account on the first of every month. If you wish to pay online, you will need to create an account with the original email you used to reserve your unit, as well as your unit number.

  • Do you prorate in and out?

    Absolutely! We do not want you to have to pay for any days in the month that you’re not storing with us! For instance, if you sign your lease on the 11th of the month, your first payment is only for the 11th through the end of the month. On your move-out, we only ask that you give us a 10 day notice and that you vacate no later than the 15th. If you abide by those two easy rules, we will refund you for the entire second half of the month!

  • Do I have to stay a certain amount of time?

    At Morningstar you are never locked in to a long term lease. Stay as long or as little as your needs apply. We offer month to month leases with prorating in and out.

  • Do I need Insurance?

    If it’s worth storing then it must be worth protecting! We offer low-cost coverage for most of life’s mishaps for as little as 40 cents a day. So, even in the unlikely event that you will ever have a claim, it’s comforting to know that the coverage that we can offer protects your belongings in transit on the way to our facility, and there is never a deductible.

  • Do you require a deposit to hold a unit?

    We do not require a deposit to hold a unit for you.

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